1. Product Introduction:
This hamster food and water integrated automatic feeder is designed specifically for hamsters, integrating a feeding basin and a water basin to solve your feeding troubles. Multi functional design, convenient and practical, allowing your beloved pets to always enjoy delicious and fresh food.
2. Product features:
Double bead leak proof design: ensures that food and water do not leak out, maintaining a clean and hygienic environment.
Slope Down Grain: Grain slides down the slope, making it convenient for hamsters to feed.
Transparent Window Grain Observation: The transparent window design allows for easy access to the remaining grain amount at any time, facilitating timely replenishment.
3. Usage description:
Fully detachable and washable: convenient to disassemble and wash, maintaining the hygiene of the food bowl, and ensuring the healthy diet of hamsters.
Large capacity design: 80ML water tank, 300ML food tank, meeting the 7-day dietary needs of hamsters without frequent addition.
Sturdy three-dimensional design: The three-dimensional structural design increases the stability of the water dispenser, making mouse farming more reassuring.
4. Instructions for use:
Installation: Install the food and water basins according to the instructions in the manual, ensuring that each part is securely connected.
Add grain and water: Open the transparent window and add an appropriate amount of grain and water, ensuring that it does not exceed the maximum capacity line.
Cleaning: Regularly remove and wash the food and water basins to keep them clean and hygienic.
5. Product selling points:
7-day worry free feeding: With a large capacity design, it meets the dietary needs of hamsters for 7 days, making you worry free and effortless.
Fashionable color scheme: Multiple colors to choose from, stylish appearance design, allowing your hamster to enjoy a high-value life.
Practical and Aesthetic: Integrating practicality and aesthetics, it is both a pet product and a home decoration.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pet Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://petgoods.co.za
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
