Product Name: 2 Layer Hamster Travel Cage With Handle
Material: Plastic
Dimensions: 20 x 20 x 20 cm(7.87 x 7.87 x 7.87 in)
Colors: Black/White/Pink/Blue
Style: Modern
Features: Convenient/Breathable/Expandable
Product Description:
1. **Spacious Two-Layer Design**: This hamster travel cage features a two-layer structure, providing ample space for your pet to explore and rest. The large capacity ensures comfort during travel, making it ideal for small animals like hamsters, gerbils, and mice.
2. **Convenient Carrying Handle**: Equipped with a sturdy handle, this pet carrying box is easy to transport, whether you’re heading to the vet or going on a trip. The ergonomic design ensures a comfortable grip, making travel hassle-free.
3. **Included Water Bottle**: The cage comes with a built-in water bottle, ensuring your pet stays hydrated during journeys. This thoughtful addition provides convenience and peace of mind, keeping your pet’s well-being a priority.
4. **Breathable Habitat**: Designed with ventilation in mind, the cage features breathable mesh panels that promote air flow, keeping your pet comfortable and safe. The design prevents overheating and allows your pet to enjoy fresh air at all times.
5. **Durable and Secure Construction**: Made from high-quality materials, this travel cage offers durability and security for your pet. The robust construction ensures long-lasting use, while the secure latches keep your pet safely contained during travel.
Package includes: 1pc travel cage
Note:
1. Due to the light and screen difference, the item’s color may be slightly different from the pictures.
2. Please allow 1-2 mm(0.04-0.08 in) differences due to manual measurement.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pet Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://petgoods.co.za
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
