* 4 Humanized and Effective Training Modes:
Our dog training collar features 4 humane training modes: Beep, Vibration (L M H level), Safe Static (1-99 level) and Static Boost (20% higher), which helps you to set the right level of stimulation and train your dog to develop better behavior efficiently.
* Waterproof dog collar with LED:
The collar is IP67 dustproof and waterproof, your dog can wear it in any conditions, such as training, swimming, rainy days, snowy days and so on (The remote is not waterproof, please do not immerse it in water).
* Adjustable dog collar for dogs 8-120 lbs:
Its nylon collar is very soft and is adjustable to fit for all sizes of dogs with neck sizes from 8 – 24.4 inches and weights from 8 – 120 lbs. Our training collar also comes with 2 pairs of long and short static probes, you can choose the right probes according to the thickness and length of your dog’s hair.
* Great battery life & Quick Charging:
This dog training collar with remote can be quickly fully charge in 1.5 hours with a USB, with WORKING time of up to 15 days for E-collar and 60 days for remote, allowing you and your dog to train effectively without interruption. (The product contains batteries, please avoid drops and keep away from heat sources.)
* 1600FT Remote Range:
For training your dog around the house, yard, field, dog park, go camping or on walks without a leash and running away, this is an awesome electric dog collar with a reach of up to 1600ft.
* Lock setting:
The remote is very easy to use and portable with large digital screen and super light weight. There is a lock setting, that you can lock the remote when you shove it in the pocket or lanyard on hand so you don’t press it by mistake.
* Professional and safe:
We work closely with dog trainers to help review our products and research. Our electronic training collar have passed several certifications such as: CA65, FCC, UL, RoHS, CE, to ensure that they meet product quality standards. If you have any concerns or issues, please get in touch with us and we are always here.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pet Goods (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://petgoods.co.za
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
